Monthly Archives: November 2011

Knowing where to draw the line!

Lately I have received quite a few inquires about advertising on this blog. Some of the inquires have been a little crazy and some have merit and could be lucrative. For me it’s about the right fit more than financial rewards because, in my eyes, if you get the right fit you will reap the…

Hold your hands up!

How many of us hold our hands up when we are wrong? Quite a few I would like to think! Some will make their excuses or deflect the blame away from themselves, even manipulate the facts!! A few will also say I am never wrong!! (They are more often wrong than right in my experience!)…

Fresh Eyes!

Meeting with a good friend I haven’t see for ages last week was fantastic, especially, now he has a new job. After a long time without work you could see the transformation! So happy for him and his family. He is the area manager for a water company. Asking him about his new job, he…

How would you like your customer experience to be?

How often do you think about the customer? Some of the time or all of the time? The answer is simple. You should be thinking about your customers all of the time! Yet many businesses do not! Again for a very simple reason. People get caught up in running the business and fail to look…

Does your business think like 007?

With the announcement of the new Bond film, Sky Fall, due to be released next year (and the little boy in me) provoked me into thinking what can we learn in business from 007? Get all the facts-gather the intelligence. Identify the mission or business target. Plan the strategy including all the problems you could…

Confusion and clarity!

Successful people in business and sport have clarity! It is all to common to let our minds run away with situations which leads to confusion. My mind has been clouded over the last few days after a MRI scan. Initially, I was told the results will be with my doctor in seven to ten days…

Ice breakers and attitude!

Sitting in the hospital waiting room for a MRI scan prompted this post! I arrived a little edgy because to me being couped up in a MRI scanner is a bit off putting. I always feel like I am going to be fired out like a circus canon or torpedo! It’s not a big deal…

Fire fighting!

At some point we will all need to fire fight within our business, the natural tendency is to panic. This in its self can quite simply grind your business to a halt! As the saying goes “s_ _ t happens!” We are all only human and mistakes will happen along with accidents and fraud. Look…

Is your business it’s own worst enemy?

Some 18 years ago I was reprimanded for having an opinion and asking questions at a management meeting! I was not rude but I did ask some difficult questions which I wanted a better understanding of. I also wanted the management team to expand on other business options. I was quickly shot down and pulled…