Monthly Archives: December 2011

Dealing with criticism!

If you are told your service is bad and why it is bad, do you ignore it, defend your position or listen with an open mind, see if it is justifiable and even learn from it? Most people will defend their position and go on the attack! But hold fire because it is easy to…

Stand up and say “Thank you”!!

  For most of us Christmas is about spending time with family and friends…. not forgetting those less fortunate than ourselves! In the work place, it’s a fantastic time for a team to bond, build their spirits and motivate everyone for the New Year even in the tough times that we all face! Meeting up…

All that glitters is not …………………..

Wow Christmas shopping! There are some fantastic offers out there, but twice I have been told upon getting to the checkout this brand in not on sale! Even though it was clearly marketed 30% off! After a few words with the owners both shops agreed that the signage was wrong and honoured the 30% off….

Keep your head up!

Speaking with a friend this morning who was very down about his business prompted this post. We spoke about many things in his business. Here are a few tips! Things get us all down from time to time, in business and life! It’s easy to let your head drop, recognise it quick and practise the…

Going with your gut instinct!

Have you ever said I should have gone with my gut instinct? How many times has your gut instinct been right? Do you go with it or fight it, even second guess it! The thing is some people have it! I did not recognise it in full until I was tested by Jane C Woods….

Why playing golf helps you in business!

Apart from the fact lots of business people play golf and many business deals are done on the golf course, I feel that learning and playing golf can help you in business in many ways. Learning a new skill like golf, helps you focus and use other parts of the brain and body. With golf,…

It’s my baby!

Listening to business owners I often find them set in their ways, “this is my baby kind of mind set.” This does show they have tremendous passion and belief about their business but it can be very limiting when things are not working! It is often very difficult to help this kind of business person…